What happens after you send it
No call centre, no obligation, and the number you approve is the number you pay.
- 1A real person calls you backUsually the same working day, to confirm the fault and your address.
- 2You get the quote in writingVisit, parts and labour, before anyone touches the system.
- 3You decideApprove it and we book the visit. Say no and that is the end of it.
What you get on every job
You approve a written quote first
Covering 60 cities across Indiana, Kentucky, Michigan and 4 more.Phones answered by people
Open 7 days, 8:00 AM to 5:00 PM ET.Independent of every manufacturer
Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.Before you send the form
Is the quote really free?
No charge for the quote. You see the number in writing first and decide from there.
How soon will I hear back?
You get a callback from a person on our side, normally the same working day, to confirm details and schedule.
Does sending this book a repair?
Nothing is booked until you say so. The written quote comes first and the decision stays yours.
When could a technician get here?
It depends on the day's routing. Urgent situations, no cooling in a heatwave or no heat in a freeze, get moved up when we can.
How it works
- Step 1
Tell us the symptom
Call or fill in the quote form and describe what changed. Warm air, no air, a smell, a noise, a breaker that keeps tripping. Details on the phone shorten the visit considerably.
- Step 2
We diagnose on site
A technician checks the thermostat, airflow, electrical connections, the outdoor unit and the heat exchanger side before naming a cause. You get the finding in plain words, not a parts list you cannot read.
- Step 3
You approve the repair
We explain what failed, what it takes to fix it, and what happens if you wait. Nothing gets replaced without your say so. Most common repairs are handled the same visit.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Old housing stock is normal hereBasements with converted octopus trunk lines, ducts retrofitted around joists, returns that were never sized right. We work in these houses constantly and we size the repair to the house you actually have.
- Long heating seasonsFurnaces in this region run hard from October into April, and lake effect stretches it further. We know what wear looks like at that mileage, from cracked igniters to blower motors that have been dragging for two winters.
- Cooling and heating bothOne crew for air conditioning repair and heating repair. The same ductwork moves air in July and January, so a technician who understands both sides catches problems a single-season contractor tends to walk past.
- Plain talk about repair versus replaceSometimes a part fixes it for years. Sometimes you are putting money into a system that is done. We tell you which one we think you are looking at and why, then leave the decision with you.
- All major brands, gas & electricIndependent service on Carrier, Trane, Lennox, Goodman, York and the rest.
- Straight answersNot worth fixing? We say that out loud, and often it saves you the visit fee.
Your quote
Rather explain it out loud?
Ring us and talk to a person. The process and the written quote are identical.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →